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How do free users update their email address?

Learn how to change your account email address while on Gamma’s free plan.

Updated this week

Introduction

Need to update your email in Gamma? Whether you’re switching jobs or consolidating accounts, you can change it directly from your account settings.

This guide will take you through how to change your email address if you're on the Free Gamma Plan.

🌀 Insight: Updating your email ensures you don’t miss important notifications, and keeps your login details current and secure.

How to Change Your Email Address on your Free Gamma Account

Step 1: Invite your email address

  • Go to Settings & Members in the bottom left-hand side panel > Members and invite your new email address to the workspace.

Step 2: Accept the invitation

  • Once you receive the invitation in your inbox, accept it by signing in with either your email and password or Google.

Step 3: Transfer access

  • Using your old account, grant full access to every Gamma presentation you created for the new user.

  • To do this, go into each presentation, click the Share button, select Collaborate, choose Workspace member, and set the permission to Full access.

Step 4: Assign admin rights

  • With your old account, make the new user an admin of the workspace.

  • To learn more, check out:

Step 5: Delete old user

  • After completing these steps, you can delete your old account entirely.

  • To learn more, check out:

FAQs & Common Issues

How can I recover access to my Gamma account if I no longer have access to the registered email address?

  • If you lose access to the email address associated with your Gamma account, certain recovery options are available depending on your account type.

  • Paid accounts allow recovery through billing verification, while free accounts have limited options requiring access to the original email.

What if I’m on a paid subscription?

Can I change my login method from Google to an email address/password?

  • No, you cannot change your login method while retaining the same email address. If you signed up for Gamma using Google, you’ll need to continue to log in using Google.

What if I lose access to my free account's email?

  • Recovery is only possible if the original email can be accessed. Without it, support cannot recover the account, and users may need to create a new account.

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