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How can I contact Gamma support or provide feedback?

How to get help in Gamma, submit support tickets, or share product feedback and ideas with the team.

Updated over 2 weeks ago

Introduction

Need help using Gamma or want to share an idea? Gamma's Support Team is here for you 24/7. Whether you have a technical issue, need guidance, or want to make a suggestion, here's how to get in touch.

What is Gamma Support?

🌀 Insight: Gamma Support is your go-to for help with bugs, troubleshooting, and product questions.

It connects you directly with our team for real-time assistance.

How to Contact Gamma Customer Support

Step 1: Open Gamma

Step 2: Access Help Options

  • Click the “? icon” located in the bottom-right corner of your screen.

Step 3: Select "Contact Support"

  • In the help menu that appears, click "Contact Support". A support form will open where you can describe your issue or question.

  • You’ll be connected to someone on the Gamma team for personalised help.

FAQs & Common Issues

What is the difference between 'Contact Support' and 'Share Feedback'?

  • Contact Support: Use this when you need help from the Gamma team - e.g., account problems, bugs, or troubleshooting. Our team responds in real time.

  • Share Feedback: Use this to submit feature requests or upvote suggestions. This links to our public feedback board and is not monitored live.

Can I reach Gamma support via email?

  • We recommend using the in-product support tool for the fastest response. If needed, you can reach out via support@gamma.app.

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