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What is Gamma’s refund policy and how do I request a refund?

How to request a refund for your Gamma Plus or Pro subscription and understand our refund terms.

Updated over 2 weeks ago

Introduction

If you've recently subscribed to Gamma and had a change of plans, we’ve made it simple to request a refund - if you meet the eligibility criteria. This article outlines Gamma’s refund policy and how to contact support for a refund.

What is Gamma’s Refund Policy?

Gamma offers refunds only within the first 7 days of subscribing to either the Plus or Pro plans, for both monthly and annual billing options, and only upon contacting Customer Support. You will not automatically receive a refund if you cancel within 7 days of subscribing.

Annual Plans

  • Eligible for a full refund within the first 7 days after subscribing.

  • No refunds are issued after 7 days.

Monthly Plans

  • Eligible for a full refund within the first 7 days after subscribing.

  • No refunds are issued after 7 days.

To receive your refund, you must contact our Support team within the 7-day window

How to Request a Refund

Step 1: Open Gamma Support

  • Navigate to https://gamma.app

  • Click the ? icon in the bottom-right corner of the screen.

Step 2: Contact Support

  • Select Contact support from the help menu.

  • Let us know you’re requesting a refund and include the plan you subscribed to and the date.

Gamma’s Support Team is available 24/7 to assist you.

FAQs & Common Issues

Why am I being billed double?

What payment methods does Gamma accept?

Can I subscribe for just one month?

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