Introduction

If you've recently subscribed to Gamma and had a change of plans, we’ve made it simple to request a refund - if you meet the eligibility criteria. This article outlines Gamma’s refund policy and how to contact support for a refund.

What is Gamma’s Refund Policy?

🌀 Important: Beginning December 1, 2025, Gamma will offer refunds only within the first 3 days of subscribing to one of our paid plans, for both monthly and annual billing options, and only upon contacting Customer Support. You will not automatically receive a refund if you cancel within 3 days of subscribing. Additionally, you must not have exceeded the threshold for credit usage.

Annual and Monthly Plans

Eligible for a full refund within the first 3 days after subscribing, if credit usage does not exceed the threshold for the plan. See the table below to understand the credit usage threshold per plan.
No refunds are issued after 3 days, except where required by applicable law.
Refund eligibility conditions, including credit usage thresholds, are subject to applicable local consumer protection laws.

Plan	Monthly Credits	Threshold	Refund available if requested within 3 days of subscribing and
Plus	1k	20%	less than 200 credits used
Pro	4k	15%	less than 600 credits used
Team	6k	15%	less than 900 credits used
Business	10k	10%	less than 1,000 credits used
Ultra	20k	10%	less than 2,000 credits used

🔷 Note: To receive your refund, you must request one within the 3-day window. Our team will review your eligibility.

How to Request a Refund

If you'd like to request a refund, let us know and we'll check your eligibility. Our team is available 24/7 and can review your account details automatically.

How to Contact Gamma Support

Refunds are subject to the 3-day window and credit usage thresholds outlined above.

🔷 Note: Gamma’s Support Team is available 24/7 to assist you.