Introduction
If you're using Gamma with a team, your subscription is based on the number of users in your workspace. This guide explains how per-member billing works so there are no surprises on your invoice.
What is Per-Member Billing?
🌀 Insight: Per-member billing means you are charged for each active user in your workspace. This applies to all paid plans.
For example, if you're on the $20/month plan and have 2 users, your total monthly bill will be $40. If you want to reduce your bill, remove users from your workspace and lower your seat count (see Step 4).
When Are New Members Charged?
When you add a member, you're charged right away for their seat.
If you invite more people than your purchased seat count, Gamma automatically adds and bills for exactly enough seats to cover them.
Each new seat is charged at your current per-seat rate, prorated for the days left in your billing cycle.
How to Manage Members in Your Workspace
Step 1: Open Workspace Settings
On the Gamma dashboard, click the dropdown menu in the upper-left corner of your Gamma dashboard and select Settings.
Step 2: Review Current Members
Go to the Members tab to view all active members.
Step 3: Remove Extra Members (If Needed)
Click on the member you'd like to remove, in the Role dropdown.
Select Remove from workspace.
You'll be asked whether to Remove all access or Convert to guest. Guests don't take up paid seats, so either option frees up the seat for someone else.
To lower your bill, also reduce your seat count in Step 4.
Step 4: Reduce Your Seat Count
🔷 Note: Removing a member from your workspace does not automatically reduce your billed seat count. You must also update the seat count manually to stop being charged for the removed seat.
In Settings, stay on the Members tab and click Manage seats.
Reduce the seat count to match your current number of active members.
Click Update seats to confirm. Your next invoice will reflect the updated seat count.
FAQs & Common Issues
Why am I still being billed for removed members?
Removing a member doesn't automatically lower your billed seat count.
Reduce your seat count in Members > Manage seats (see Step 4 above).
If a removed member still appears on your billing after you've reduced your seat count, let us know and our Customer Support Team can take a look.
Am I charged the full price for a member added mid-cycle?
No. New seats are prorated, so you only pay for the days left in your current billing cycle.
Seats are charged at the same per-seat rate as the rest of your subscription.
