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What does per-member billing mean in Gamma?

Understanding how Gamma charges based on workspace members, including how costs are calculated and managed.

Introduction

If you're using Gamma with a team, your subscription is based on the number of users in your workspace. This guide explains how per-member billing works so there are no surprises on your invoice.

What is Per-Member Billing?

🌀 Insight: Per-member billing means you are charged for each active user in your workspace. This applies to all paid plans.

For example, if you're on the $20/month plan and have 2 users, your total monthly bill will be $40. If you want to reduce your bill, remove users from your workspace and lower your seat count (see Step 4).

When Are New Members Charged?

  • When you add a member, you're charged right away for their seat.

  • If you invite more people than your purchased seat count, Gamma automatically adds and bills for exactly enough seats to cover them.

  • Each new seat is charged at your current per-seat rate, prorated for the days left in your billing cycle.

How to Manage Members in Your Workspace

Step 1: Open Workspace Settings

  • On the Gamma dashboard, click the dropdown menu in the upper-left corner of your Gamma dashboard and select Settings.

Step 2: Review Current Members

  • Go to the Members tab to view all active members.

Step 3: Remove Extra Members (If Needed)

  • Click on the member you'd like to remove, in the Role dropdown.

  • Select Remove from workspace.

  • You'll be asked whether to Remove all access or Convert to guest. Guests don't take up paid seats, so either option frees up the seat for someone else.

  • To lower your bill, also reduce your seat count in Step 4.

Step 4: Reduce Your Seat Count

🔷 Note: Removing a member from your workspace does not automatically reduce your billed seat count. You must also update the seat count manually to stop being charged for the removed seat.

  • In Settings, stay on the Members tab and click Manage seats.

  • Reduce the seat count to match your current number of active members.

  • Click Update seats to confirm. Your next invoice will reflect the updated seat count.

FAQs & Common Issues

  • Why am I still being billed for removed members?

    • Removing a member doesn't automatically lower your billed seat count.

    • Reduce your seat count in Members > Manage seats (see Step 4 above).

    • If a removed member still appears on your billing after you've reduced your seat count, let us know and our Customer Support Team can take a look.

  • Am I charged the full price for a member added mid-cycle?

    • No. New seats are prorated, so you only pay for the days left in your current billing cycle.

    • Seats are charged at the same per-seat rate as the rest of your subscription.

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