Introduction
If you're running low on credits before your monthly refresh, paid subscribers can buy more at any time, either as a one-time purchase or automatically with auto-recharge. Purchased credits are tracked separately from your monthly plan credits, so there's no limit on how many you can hold.
🔷 Note: Free users cannot purchase credits. To buy credits, you'll need to upgrade to a paid plan.
How do purchased credits work?
Credits are assigned at the user level, and each workspace member has their own balance. Credits can be used for:
Agent.
Adding slides with AI.
Ultra AI models (if available on your plan).
API access (if available on your plan).
When you use AI features, Gamma draws from your monthly plan credits first, then your purchased credits. Purchased credits are tracked separately from your plan credits and do not count toward your plan's rollover cap.
How much do credit purchases cost?
1,500 credits for $6, purchased in increments of 1,500.
Larger amounts are available in a single purchase from the purchase menu.
There is no limit on how many purchased credits you can buy or hold.
How do I set up auto-recharge?
Auto-recharge automatically purchases credits when a balance falls below a threshold you set. It's a set-and-forget option that ensures you never run out of credits, and you can enable it at any time regardless of your current balance.
🔷 Note: Only workspace admins can enable auto-recharge in multi-user workspaces.
Steps to set up
Open your Workspace Settings (top-left menu).
Go to the Billing tab.
Click Enable Auto-Recharge.
Choose a threshold (for example, recharge when your balance drops below 500).
Choose the number of credits to add each time (for example, 1,500 = $6).
Click Enable Auto-Recharge to save.
How auto-recharge works
Single-user workspaces:
When your balance drops below the threshold, Gamma automatically adds the amount you set and charges your payment method.
Multi-user workspaces:
Each member has their own credit balance. When any member's balance drops below the threshold, credits are added to that member's account, and you are charged separately for each member who triggers a recharge.
🔷 Note: Credits are not pooled on individual Gamma plans. Example: If three teammates drop below the 1,500-credit threshold, you'll be charged three times ($6 x 3 = $18).
Managing auto-recharge
Admins can edit or disable auto-recharge anytime under Settings & members > Billing.
How do I make a one-time purchase?
🔷 Note: One-time purchases are only available in single-user workspaces. Multi-user admins must use auto-recharge instead.
You can make a one-time purchase whenever you like, and as often as you like.
Open your Workspace Settings (top-left menu).
Go to the Billing tab.
Click Buy Credits.
Select how many credits to purchase (1,500 = $6) and confirm payment.
On Business plans, individual credit purchases are automatically added to your workspace's shared pool as workspace credits.
Do purchased credits expire?
While subscribed: Purchased credits never expire.
If you cancel: Your credits remain available through the end of your billing period and are preserved after your account moves to the Free plan. Credits expire one year after your cancellation date.
FAQs & Common Issues
Why can't I set up auto-recharge?
Only admins can manage auto-recharge. If you're not an admin, contact your workspace administrator.
Is there a limit on how many credits I can purchase?
No. Purchased credits are tracked separately from your monthly plan credits, so they aren't limited by your plan's rollover cap. You can buy credits as often as you need and hold as many as you like.
What happens if I cancel my subscription?
Auto-recharge is turned off automatically.
You can still make one-time purchases (in single-user workspaces) until the subscription ends.
After your plan ends, your account moves to Free. Your remaining credits are preserved and expire one year after your cancellation date.
When do my credits refresh?
Your monthly credits refresh on your billing date. You can view your next refresh date under Workspace Settings > Billing.
What happens to my credits if I upgrade or downgrade?
Upgrade: You keep all existing credits and get your new plan's monthly allocation immediately.
Downgrade: You keep all existing credits (even above the new cap). The new rollover limit applies at your next billing cycle.
Are credits shared across my team?
On individual plans, credits are assigned to each member individually, and auto-recharge applies per member.
On business plans, credits are pooled.
Can I set different auto-recharge thresholds per teammate?
No. One threshold applies to the entire workspace.
What payment methods can I use?
We accept major credit and debit cards.